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How to fix Wi-Fi problems on Windows 11 23H2


After upgrading to Windows 11 23H2 from an older version (including Windows 10), you may encounter Wi-Fi problems that can impact your experience. Some of these can include missing configuration, unable to connect to the internet, or the wireless adapter may stop working.

Typically, issues occur due to a bug with the feature update, adapter driver compatibility, or unwanted changes to the wireless settings. For example, during an upgrade, the Wi-Fi driver can get corrupted. As you leap to the new version of the operating system, the wireless adapter driver could be incompatible. Or it could also be the case of a configuration problem.

Regardless of the issue, if it’s impossible to connect to a network, the laptop randomly disconnects from the Wi-Fi access point, or you notice low speeds, Windows 11 offers some troubleshooting tools to fix most Wi-Fi issues.

This guide will teach you some troubleshooting steps to resolve wireless problems after installing the Windows 11 2023 Update.

Fix Wi-Fi using Get Help

To resolve Wi-Fi issues after installing version 23H2 automatically, use these steps:

  1. Open Start on Windows 11.

  2. Search for Get Help and click the top result to open the app.

  3. Search for Network Troubleshooter and click the “Launch the network troubleshooter” option.

    Quick note: If you don’t have network connectivity, the app will open directly on the help page to resolve the networking issue.

  4. Use the recommendations to fix the wireless problem on Windows 11 23H2, including enabling Wi-Fi, turning off airplane mode, restarting the computer, and resetting the network adapter. 

    Get Help Wi-Fi troubleshooter

Once you go through each of the recommendations, the device should be able to connect to the wireless network.

Fix Wi-Fi using Network reset

As recommended by the Get Help app, you can use the network reset feature to remove and reinstall the network adapters, which in most cases will resolve most wireless problems, including slow speeds or other issues trying to connect to the internet.

To reset the wireless adapter to fix connectivity issues on Windows 11 23H2, use these steps:

  1. Open Settings.

  2. Click on Network & internet.

  3. Click the Advanced network settings tab.

    Advanced network settings

  4. Under the “More settings” section, click the Network Reset setting.

    Windows 11 network reset

  5. Click the Reset now button to fix the Wi-Fi problems on Windows 11.

    Windows 11 reset Wi-Fi adapter

    Note: This feature automatically removes and reinstalls all your network adapters (Wi-Fi and Ethernet). After you complete the process, you may need to reinstall or reconfigure other networking software, such as VPN client software.

  6. Click Yes to confirm.

  7. Click the Close button.

  8. Restart your computer.

After you complete the steps, you may need to reinstall some networking software as necessary. Also, you will need to reconnect to the wireless network manually.

If you have connectivity again, you are all done. If the problem persists, try the method below.

Fix Wi-Fi updating network adapter driver

The reason why the Wi-Fi adapter isn’t working correctly could be because the device is using an outdated version of the driver. You can resolve this by installing the latest driver from the manufacturer’s support website.

Alternatively, you could also use an older adapter driver version, which might mitigate the problem until a permanent resolution becomes available.

Quick tip: If you cannot find a new update for the network adapter, check for a beta version of the driver. Sometimes, it might work with a new version of Windows 11. Using the manufacturer’s instructions to install the driver package is also recommended. If you can’t find the instructions, the steps below will help you to complete the task.

To update the wireless adapter driver on Windows 11 2023 Update, use these steps:

  1. Open Start.

  2. Search for Device Manager, and click the top result to open the app.

  3. Expand the Network adapters branch.

  4. Right-click the Wi-Fi adapter and select the Update driver option.

    Device Manager update driver

  5. Click the “Browse my computer for driver software” option.

    Browse computer for drivers

  6. Click the Browse option to locate the adapter driver.

    Select wireless driver location

  7. Check the Include subfolders option.

  8. Click the Next button.

Once you complete the steps, the Windows 11 23H2 should connect to the access point and internet.

Fix Wi-Fi by uninstalling Windows 11 23H2

If you have tried everything and the problem persists, it could be a bug with version 23H2, in which case you will need to wait until the next system or driver update.

Alternatively, you can roll back to the previous version of Windows 11 until the Wi-Fi problem is resolved. In addition, it’s recommended to open Settings > Network & internet > Advanced network settings, Wi-Fi adapter, and click the “Edit” button to open the network adapter properties and confirm that the settings haven’t been modified.

Finally, it’s a good idea to restart the router and access point to confirm these devices are not the problem.



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